Rock0head's Tech Hive - (FAQ)
1. When will my order ship?
Most items at Rock0head's Tech Hive ship within 1-4 days. Shipping times vary depending on the product's origin, as we source from multiple trusted suppliers worldwide.
2. How long is shipping times?
We work with a wide network of suppliers across the globe to offer you the best tech products. Depending on where an item is coming from, shipping times may vary to ensure you get the best deals.
3. How can I track my order?
Once your order is processed and shipped, you'll receive a confirmation email with tracking information. Use the tracking number to follow your shipment's progress.
4. Do you offer expedited shipping?
At this time, we primarily offer standard shipping to keep costs low for our customers. However, if you need expedited shipping, please contact our support team, and we'll see what we can do!
5. Can I change or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 24 hours of placing your order. After this window, we may not be able to modify it due to processing times.
6. Do you ship internationally?
Yes! Rock0head's Tech Hive ships internationally. Shipping times may vary based on the destination and customs processing in your country.
7. What should I do if my package is delayed?
If your package exceeds the estimated delivery window, check the tracking information for updates. If there’s no movement or you need assistance, contact our support team, and we'll help you sort it out.
8. What is your return policy?
We offer a 30-day return policy on most items. If you're not satisfied with your purchase, contact us for instructions on how to initiate a return.
9. Are there any hidden fees or customs charges?
While we don't charge hidden fees, international orders may be subject to customs duties or taxes depending on your country's regulations. These charges are the responsibility of the buyer.
10. How can I contact Rock0head's Tech Hive?
For any questions or concerns, reach out to us via our Contact Us page or email us at rock0head@outlook.com. We're here to help!
Thank you for shopping at Rock0head's Tech Hive!
Your one-stop shop for the latest and greatest in tech gear.